Wyoma Martinez
Loveland,CO
Summary
Accomplished professional with a proven track record at Silver Cedar Photography, enhancing customer satisfaction and boosting sales through strategic planning and exceptional client service. Skilled in marketing and relationship building, adept at leading teams to exceed goals. Demonstrates expertise in small business operations and customer relations, significantly capitalizing on industry growth.
Overview
20
20
years of professional experience
Work History
Owner
Silver Cedar Photography
08.2014 - 09.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Generated revenues yearly and effectively capitalized on industry growth.
Spokesmodel
Synergy Marketing Group
10.2017 - 03.2018
- Boosted product sales through engaging and informative demonstrations tailored to target audience needs.
- Optimized event attendance by coordinating schedules and logistics with event organizers, ensuring seamless execution of responsibilities.
- Generated increased interest in products by utilizing persuasive communication skills and extensive product knowledge during presentations.
- Assisted in content creation for social media platforms, showcasing products from a relatable perspective that resonated with followers.
- Enhanced brand image by effectively representing company values and messaging at various events.
- Strengthened brand identity through consistent application of corporate guidelines across all promotional activities.
- Appeared on TV commercials to promote consumer goods.
Brand Ambassador
Ace High Marketing
05.2011 - 09.2017
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
Brand Manager
Red Fin Events
03.2012 - 06.2015
- Researched market trends to identify customer needs and preferences for strategic planning.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
Office Manager
Sunshine Master Builders
01.2002 - 09.2003
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Associate Of Applied Arts - Music Business
Eastern Wyoming College
Torrington, WY05.1993
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Strategic Planning
- Marketing
- Team Oversight
- Product branding
- Talent Development
Languages
Spanish
Native or Bilingual
Timeline
Spokesmodel
Synergy Marketing Group
10.2017 - 03.2018
Owner
Silver Cedar Photography
08.2014 - 09.2021
Brand Manager
Red Fin Events
03.2012 - 06.2015
Brand Ambassador
Ace High Marketing
05.2011 - 09.2017
Office Manager
Sunshine Master Builders
01.2002 - 09.2003
Associate Of Applied Arts - Music Business
Eastern Wyoming College
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