Wyshana Brooks
Las Cruces,NM
Summary
Detail-oriented communicator with strong typing and customer service skills. Proficient in managing multiple conversations and providing professional written support. Experienced in utilizing online tools to enhance communication efficiency. Seeking entry-level live chat agent position with training opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Dona Ana Sheriff's Office
Las Cruces, NM
12.2024 - 03.2025
- Patrol and response: Conduct routine patrols of allocated areas, responding to calls for service like traffic violations, domestic disputes, and criminal incidents.
- Criminal investigations: Investigate crimes by gathering evidence, interviewing witnesses, and identifying suspects.
- Arrest and detention: Apprehend suspects, detain them according to legal procedures, and transport them to appropriate facilities.
- Court security: Maintain order and safety within courtrooms, including guarding incarcerated defendants during court proceedings.
- Serving warrants: Execute search warrants and arrest warrants as authorized by the court.
- Victim assistance: Provide support and information to victims of crimes.
- Report writing: Document all incidents, arrests, and investigations through detailed reports.
- Traffic enforcement: Enforce traffic laws, issue citations, and investigate traffic accidents.
- Community engagement: Interact with community members to build relationships and gather intelligence.
- Maintaining proficiency: Participate in ongoing training to stay updated on legal procedures, firearms handling, and self-defense tactics
General Labor
Liberty Engineered Wire Products
Las Cruces, NM
01.2024 - 10.2024
- Load and unloads items from machines, conveyors, and conveyances
- Operate machinery used in the production process
- Assist machine operators
Floor Hand
Patterson-UTI Drilling Company LLC
Odessa, TX
07.2023 - 11.2023
- Cleaning, inspecting and maintaining equipment
- Setting up and taking down the necessary equipment for the day's projects
- Preparing the rig floor
- Repairing machinery
- Following company policies and procedures
- Making drilling connections
- Digging ditches
- Assisting in rigging up or rigging down
- Assembling and organizing tools, pipes and other materials
- Moving, adjusting and recalibrating machinery
- Mixing chemicals
- Running safety checks
- Transporting equipment on trucks and operating other vehicles
- Removing debris and waste from the work site
- Following instructions from the driller or other crew leaders
- Managing the casing drill string, completion string and drill pipe, including picking up, laying down, running, retrieving, connecting, tripping, standing back and disconnecting
Warehouse Specialist LH
Red River Science & Technology, LLC
White Sands Missile Range, NM
07.2021 - 11.2022
- Verifies material and merchandise against receiving documents, noting and reporting discrepancies and obvious damages
- Routes material and equipment to prescribed storage locations
- Properly stores, stacks or palletized materials in accordance with prescribed storage methods
- Rearranges as necessary and takes inventory of stored materials, examining stored materials and reporting deterioration and damage
- Removes material from storage and prepares it for shipment
- Collaborates with Supply Technician Lead and place received parts and equipment in proper location.
- Assist the Supply Technician with the editing of parts and input of parts request into the automated Global Combat Support System Army (GCSS-A).
- Performs other relevant duties as allocated.
Warehouse Machinery Technician
Olam Spices & Vegetables
Las Cruces, NM
09.2020 - 04.2021
- Ability to work with heavy equipment forklift and machinery
- Working with electrical equipment
- Upholding safety protocols
- Operates dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment
- Leads, guides, and trains employees performing related work
- Examine and inspect containers, materials, and products in order to ensure that packing specifications are met
- Performs miscellaneous job-related duties as assigned
Shipping Clerk Lead
Advantage Manufacturing Inc
Colorado Springs, CO
07.2016 - 11.2019
- Inspects shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or purchasing personnel
- Follows established departmental policies, procedures, and objectives
- Knowledgeable in general office duties, filing, phones, and Xerox
- Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or received
- Operates dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment
- Leads, guides, and trains employees performing related work
- Performs miscellaneous job-related duties as assigned
- Maintain department database, prepare routine reports, and file shipping/receiving records
QC Inspector I
Depuy Synthes
Colorado Springs, CO
03.2014 - 07.2016
- Daily audits to verify quality control on all production lines
- Occasionally assist Engineers with direct vendor audits
- Inspects incoming, in process and finished products and material for visual, mechanical, and dimensional characteristics, using inspection sheets and applicable sampling plans.
- Prepares necessary documentation and ensures paperwork compliance on all inspected items.
- Assist in the training of co-workers in new or improved techniques in areas of experience
- Works from inspection documentation, specifications, blueprints, written and verbal instruction
- Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
Education
AA - Liberal Arts
Hillsborough Community College
Tampa, FL12.2010
Skills
- Detail-oriented and dependable communicator with strong typing, customer service, and problem-solving skills Comfortable using online tools, handling multiple conversations, and delivering professional written support Seeking an entry-level live chat agent role with training provided
Certification
Driver's License
Timeline
Deputy Sheriff
Dona Ana Sheriff's Office
12.2024 - 03.2025
General Labor
Liberty Engineered Wire Products
01.2024 - 10.2024
Floor Hand
Patterson-UTI Drilling Company LLC
07.2023 - 11.2023
Warehouse Specialist LH
Red River Science & Technology, LLC
07.2021 - 11.2022
Warehouse Machinery Technician
Olam Spices & Vegetables
09.2020 - 04.2021
Shipping Clerk Lead
Advantage Manufacturing Inc
07.2016 - 11.2019
QC Inspector I
Depuy Synthes
03.2014 - 07.2016
AA - Liberal Arts
Hillsborough Community College