Summary
Work History
Education
Skills
Languages
Timeline
Generic

Xanaya Santiago

Bay Shore,NY

Summary

Heyy my name is Xanaya Santiago I’m 22 years old and I’m looking for a job that will allow

me to advance and with a comfortable environment ,I’m a friendly and outgoing person with excellent interpersonal communication skills & Looking

for a challenging new role with a growing team where I can apply my experience I hope I’m a great fit for you’re team !

Work History

Server

Buffalo Wild Wings
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Head Waiter

Centerport Yacht Club
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Crew Member

KFC
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

CNA

Brightview Healthcare & Rehabilitation Centre
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

CNA

Gurwin Jewish Fay J Lindner Residences

Sales Associate

Finish Line
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma - Certified Nurse Assistant

Wyandanch Memorial High School
64 South 32 Street Wyandanch Ny 11798
03.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Sales expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Buffalo Wild Wings

Head Waiter

Centerport Yacht Club

Crew Member

KFC

CNA

Brightview Healthcare & Rehabilitation Centre

CNA

Gurwin Jewish Fay J Lindner Residences

Sales Associate

Finish Line

High School Diploma - Certified Nurse Assistant

Wyandanch Memorial High School

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