Xanthe Wright
Las Vegas,NV
Summary
Experienced hospitality professional in Las Vegas' high-volume service sector. Specializes in cocktail service and VIP guest relations, ensuring exceptional standards in nightlife and upscale dining. Delivers memorable experiences in high-pressure environments, reflecting Las Vegas' energy and luxury. Strong focus on teamwork and adaptability.
Overview
11
11
years of professional experience
Work History
Server
Ada’s Wine Bar
Las Vegas, Nevada
09.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and repeat business.
- Greeted customers, answered questions, and recommended specials, enhancing overall dining experience.
- Managed table assignments and ensured timely food delivery to guests.
- Promoted desserts, appetizers, and specialty drinks, contributing to increased sales.
- Suggested wine pairings based on guest preferences and menu selections.
- Collaborated with kitchen staff to accommodate special dietary requests, ensuring guest satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Shift Lead Model Bayhost
TopGolf
Las Vegas, Nevada
01.2024 - 03.2025
- Managed high-volume dining periods, ensuring timely service and guest satisfaction through effective time management and multitasking.
- Oversaw daily operations of service team, delegating tasks and training new staff to enhance overall team performance.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
- Improved table turnover rate by efficiently clearing dishes and resetting tables, contributing to increased guest seating capacity.
- Assisted staff members during busy shifts to maintain smooth operations.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
Model VIP Cocktail Server
Bellagio Hotel Casino
Las Vegas, Nevada
08.2022 - 02.2023
- • Provided exceptional service to VIP guests in high limit gaming areas.
- • Anticipated guest needs and provided proactive service.
- • Determined customer preferences to suggest appropriate cocktails
- and increase sales.
- • Maintained customer satisfaction with timely table check-ins to
- assess food and beverage needs.
- • Cleaned and organized bar area to ensure a welcoming environment for guests.
- • Carried out complete opening, closing and shift change duties to
- keep the lounge working efficiently.
Cocktail Server
The Sand Dollar
04.2022 - 09.2022
- Serve cocktails to guests quickly and efficiently
- Created memorable experiences for each guest through attentive service and personalized interactions
- Leveraged extensive knowledge of craft cocktails, beers, and wines to enhance guest selections and satisfaction
- Multitasked effectively in a busy, high-volume environment to ensure timely service and guest satisfaction
- Managed cash bank operations during shifts to ensure accuracy and accountability and managed our P.O.S system efficiently.
Model Server
La Neta Cocina y Lounge
06.2021 - 03.2022
- Have extensive knowledge of the food and cocktail menu, being able to explain all items on the menus thus creating specific, individual recommendations
- Facilitated calm and efficient navigation of lounge area for guests.
- Knowledgeable on handling cash and using portable P.O.S systems
- Attended to guests' needs, enhancing their experience and satisfaction.
- Collaborated with team to develop positive solutions for restaurant challenges.
Party Pit Blackjack Dealer
Planet Hollywood Hotel and Casino
03.2015 - 02.2021
- Maintain a model like appearance, handle thousands of dollars in cash and casino chips and be responsible for all the money coming in and going out
- Operate the table games in accordance to gaming regulations
- Facilitated engaging interactions with guests, enhancing overall gaming experience and customer satisfaction
Skills
- Exceptional customer service
- Strong organizational skills
- Excellent time management and punctuality
- Bilingual
- Workflow coordination
- Adept at resolving issues
- Social media presence
- Great multitasking abilities
- Reliable and responsible
- Team leadership
- Attention to detail
Languages
Spanish
References
References available upon request.
Timeline
Server
Ada’s Wine Bar
09.2025 - Current
Shift Lead Model Bayhost
TopGolf
01.2024 - 03.2025
Model VIP Cocktail Server
Bellagio Hotel Casino
08.2022 - 02.2023
Cocktail Server
The Sand Dollar
04.2022 - 09.2022
Model Server
La Neta Cocina y Lounge
06.2021 - 03.2022
Party Pit Blackjack Dealer
Planet Hollywood Hotel and Casino
03.2015 - 02.2021