Jennifer Moore
Mansfield,Tx
Summary
Accomplished Credentialing Manager with a proven track record at Caduceus Healthcare, adept in optimizing workflow efficiency and enhancing provider data accuracy. Expert in application processing and fostering compassionate care, I excel in building relationships and mentoring teams for operational excellence. My approach combines rigorous documentation review with a positive attitude, driving compliance and improving provider satisfaction. Multi-tasking Manager is well-known for creating a positive workplace culture and Customer-focused professional with a successful 10-year career in provider enrollment. Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Innovative and goal-oriented
Overview
7
7
years of professional experience
Work History
Credentialing Manager
Caduceus Healthcare
04.2023 - Current
- Reduced processing times for credential applications by optimizing workflow efficiency and staff allocation.
- Ensured accuracy of provider data in internal databases through regular review and updates.
- Established strong relationships with external agencies, streamlining communication regarding provider credentials and facility statuses.
- Mentored junior team members on best practices in provider relations and customer service.
- Collaborated with department leaders to develop policies and procedures for maintaining accurate provider records.
- Demonstrated excellent problem-solving skills in identifying and resolving discrepancies in provider documentation, ensuring compliance with regulatory requirements.
Personal Caregiver
Doris Hunt
09.2017 - 07.2024
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided basic grooming and hygiene assistance to patients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Credentialing Manager
Bikham Health Care
05.2022 - 04.2023
- Reduced processing times for credential applications by optimizing workflow efficiency and staff allocation.
- Ensured accuracy of provider data in internal databases through regular review and updates.
- Assisted with the preparation of reports for senior management, highlighting key achievements and areas for improvement within the department.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Answered provider inquiries via email, telephone and written correspondence.
- Initiated physician and hospital orientations to support ongoing education of health care provider community.
Education
High School Diploma -
Nolan High School
05-1991
Skills
- Provider enrollment
- Application processing
- Documentation review
- Accreditation compliance
- Positive attitude
- Bathing assistance
- Medication administration
- Dressing assistance
- Emotional support
- Compassionate care
- Dementia care
- Alzheimer's care
- Behavior redirection
- Grooming assistance
- Light housekeeping
Timeline
Credentialing Manager
Caduceus Healthcare
04.2023 - Current
Credentialing Manager
Bikham Health Care
05.2022 - 04.2023
Personal Caregiver
Doris Hunt
09.2017 - 07.2024
High School Diploma -
Nolan High School
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