Xavier Ball

• Processed and dispensed medications accurately to ensure patient safety and compliance with regulations.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

.

• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

• Assisted customers in locating products and resolving inquiries efficiently.
• Processed transactions accurately using point-of-sale (POS) systems.
• Maintained store appearance by organizing merchandise and ensuring cleanliness.
• Collaborated with team members to enhance customer satisfaction and service delivery.
• Trained new associates on customer service protocols and operational procedures.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge, providing accurate information to customers.