Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Xavier Bennett

Charlestown,IN

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Getgo Fuel
Columbus, IN
10.2025 - 02.2026
  • Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
  • Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends
  • Assisted in training new hires by sharing best practices, providing guidance, and offering support during their onboarding process

Cashier/Sales Associate

Walmart
Columbus, IN
08.2024 - 08.2025
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
  • Trained new employees on operating cash registers effectively
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Education

High School Education - undefined

Columbus Signature Academy
Columbus, IN
05-2025

Skills

Communication skills

Teamwork

Customer service

Microsoft Outlook

Algebra

Math

Time management

Microsoft Word

Materials handling

Microsoft Excel

Sales

Cash handling

Order picker

Delivery driver experience

Data entry

Microsoft Office

Certification

  • OSHA 10
  • May 2024 to Present
  • Driver's License
  • December 2024 to December 2030

Languages

English

Timeline

Customer Service Representative

Getgo Fuel
10.2025 - 02.2026

Cashier/Sales Associate

Walmart
08.2024 - 08.2025

High School Education - undefined

Columbus Signature Academy
Xavier Bennett