Xavier Caffee
Arlington
Summary
I am a driven entrepreneur, business professional, and public servant with a strong background in sales, operations management, and customer service. As the owner of Soles Anonymous LLC, I have successfully built a brand specializing in sneaker reselling and streetwear, managing business strategy, inventory sourcing, and marketing to drive growth and profitability. My experience as a Supervisor at Finish Line honed my leadership skills, sales expertise, and ability to manage a team in a fast-paced retail environment.
Previously, I served as a 911 Dispatcher for the City of Arlington, where I thrived under pressure, demonstrating exceptional communication, problem-solving, and decision-making skills. I am also a registered tax preparer with the IRS, providing financial services and tax assistance to clients.
I hold a Bachelor of Science in Exercise Science from the University of Texas at Arlington and am pursuing a career in sports management, with aspirations to become a sports agent or the owner of a professional team. Passionate about business, leadership, and personal growth, I am committed to building a successful career while making a meaningful impact in my field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Soles Anonymous LLC
04.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
911 Dispatcher
City Of Arlington Tx
04.2024 - 03.2025
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
Supervisor
Finish Line
08.2020 - 04.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Exercise Science
The University of Texas At Arlington
Arlington, TX12-2024
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Marketing
- Sales leadership
Certification
TABC
TCOLE
Timeline
911 Dispatcher
City Of Arlington Tx
04.2024 - 03.2025
Owner
Soles Anonymous LLC
04.2021 - Current
Supervisor
Finish Line
08.2020 - 04.2021
Bachelor of Science - Exercise Science
The University of Texas At Arlington
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