Xavier Carter
Parkland,WA
Summary
Dynamic professional with extensive experience in inventory control and team leadership at Mud Bay. Proven track record in optimizing workflows and enhancing revenue growth strategies. Skilled in mentoring staff and implementing loss prevention techniques, fostering a collaborative environment that drives operational efficiency and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Delivery Associate
Stave Delivery
Sumner, WA
07.2023 - 05.2026
- Operated delivery vehicles efficiently to ensure timely arrivals at customer locations.
- Coordinated with dispatch team to optimize delivery routes and reduce delays.
- Maintained accurate records of deliveries, including address verification and customer signatures.
- Assisted in training new associates on safety protocols and delivery procedures.
- Inspected vehicles daily for maintenance needs to ensure safe operation during deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Warehouse Associate
Mud Bay
Lacey, WA
11.2022 - 07.2023
- Maintained accurate inventory records using warehouse management systems.
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Monitored stock levels, restocking items as needed to prevent shortages or delays.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75 pounds.
- Assisted in training new team members on safety protocols and operational procedures.
- Implemented process improvements to enhance workflow efficiency within the warehouse.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Maintained clean, orderly work environment free of hazards.
Store Lead
Mud Bay
University Place, WA
06.2018 - 11.2022
- Supervised daily operations to ensure efficient store workflows.
- Trained and mentored staff on customer service best practices.
- Implemented inventory management processes to optimize stock levels.
- Enhanced team productivity through effective scheduling and task delegation.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Maintained accurate financial records, including daily cash reconciliations and sales reports for management review.
- Answered questions about store policies and addressed customer concerns.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Sales Associate
Cash America Pawn
Tacoma, WA
02.2016 - 04.2018
- Assisted customers in selecting merchandise, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized store displays, enhancing product visibility and sales potential.
- Resolved customer inquiries and concerns efficiently to foster loyalty.
- Collaborated with team members to achieve sales targets and enhance operational efficiency.
- Trained new associates on sales techniques and company policies, promoting a knowledgeable workforce.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
No Degree -
Henry Foss High School
Tacoma, WAGED -
Clover Park Technical College
Lakewood, WASkills
- Inventory control and replenishment
- Loss prevention
- Multi-store operations
- Revenue growth strategies
- Team leadership and mentoring
- Vehicle maintenance
- Load securing
- Problem-solving
- Teamwork and collaboration
- Valid Driver's license
- Time management skills
Timeline
Delivery Associate
Stave Delivery
07.2023 - 05.2026
Warehouse Associate
Mud Bay
11.2022 - 07.2023
Store Lead
Mud Bay
06.2018 - 11.2022
Sales Associate
Cash America Pawn
02.2016 - 04.2018
No Degree -
Henry Foss High School
GED -
Clover Park Technical College