Xavier Castro
San Diego,CA
Summary
Detail-oriented individual with experience in customer support and inventory management. Handles customer return inquiries with patience and empathy, ensuring efficient processing and accurate documentation. Committed to team collaboration to enhance return procedures and improve overall service quality.
Overview
1
1
year of professional experience
Work History
Returns Associate
TJ Max
Chula Vista, CA
08.2025 - Current
- Processed customer returns efficiently, ensuring accurate product evaluations and documentation.
- Managed inventory discrepancies by conducting thorough inspections of returned merchandise.
- Assisted customers with return inquiries, providing exceptional service and support.
- Collaborated with team members to streamline return procedures, enhancing overall operational efficiency.
Education
Bachelor of Science -
Mater Dei Catholic High School
Chula Vista, CABachelor of Science - Business Management
Southwestern College
Chula Vista, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Full Professional
English
Full Professional
Interests
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Hiking
- Watching sports
- Hanging out with my friends
Timeline
Returns Associate
TJ Max
08.2025 - Current
Bachelor of Science -
Mater Dei Catholic High School
Bachelor of Science - Business Management
Southwestern College