Embarked on journey in automotive sector with minimal understanding, utilizing expertise gained from business development center to drive success and advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Specialist
Nalley lexus galleria
Smyrna, GA
03.2024 - Current
Provided in-depth product education to assist customers in making informed decisions.
Achieved consistent success in meeting sales quotas and guest satisfaction metrics.
Excelled at transforming online inquiries into tangible sales results.
Sales/manager
Mazda of roswell
12.2019 - 03.2024
Led a dynamic sales team to achieve organizational goals and enhance revenue growth.
Was consistently a top sales associate
Excelled at online lead conversion
Was floor manager/trainer
Product Specialist
Nalley Volkswagen
Roswell, GA
12.2018 - 12.2019
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Developed strong relationships with customers for repeat business and referrals.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Adapted quickly to new technologies/systems adopted by the dealership for a more seamless sales experience.
BDC Representative
Volkswagen of Marietta
Roswell, GA
12.2017 - 12.2018
Delivered exceptional customer service through active listening and timely problem resolution.
Optimized CRM system for efficient tracking of leads and client communications.
Collaborated with sales team to facilitate smooth transitions from initial contact to final sale.
Nurtured client relationships through consistent follow-ups via phone and email correspondence.