Xavier Fermin
Brooklyn
Summary
Experienced manager with a proven background in team leadership, scheduling, inventory management, event coordination, and customer service. Seeking a management position where I can apply my operational expertise and leadership skills to drive efficiency, enhance customer satisfaction, and support business growth.
Overview
13
13
years of professional experience
2
2
Languages
Work History
General Manager
BrookLAN NYC
06.2021 - 09.2025
- Payroll
- Scheduling
- Create food and Beverage Menu
- Orders for Food and Beverage
- Meet with Clients to schedule events
- Maintain/Fix Pc in LAN room
- Manage inventory
Jr. sou chef
The Usual NYC
05.2018 - 02.2020
- Open kitchen and set up line for breakfast/lunch
- Prep necessary items for service
- Maintain quality of food
- Organize walk-in/reach ins
- Make prep/inventory sheets
- Manage inventory of breakfast/lunch
- Expedite food and ensure quality is up to standards
Kitchen Manager/Head chef
Hutch & Waldo
04.2018 - 07.2018
- Open/close kitchen
- Do prep work that’s needed before service
- Manage inventory
- Order food/produce twice a week
- Come up with seasonal recipes
- Manage cost of food
- Help out FOH when needed
Barista/Cook/Supervisor
Chefs Club Counter
03.2017 - 03.2018
- Open/close Store
- Make espresso drinks such as latte, cappuccino etc (w/ latte art).
- Create drinks for the drink menu.
- Assist management team.
- Train new baristas/Employees
- Work the line when needed
- Supervise pop up shop
- Help both FOH and BOH when needed
Barista
Cafe Bari
01.2017 - 03.2017
- Open/Close store
- Bake pastries
- Make espresso drinks such as latte, cappuccino etc. (w/ latte art).
- Work with La Colombe coffee
Barista/Counter staff
Pain D’Avignon
11.2016 - 01.2017
- Open up and prepare for the morning.
- Make espresso drinks such as latte, cappuccino etc. (w/ latte art).
- Assist counter staff with customers
- Assist production team with sandwich prep
- Work with Stumptown coffee
Barista
Indian Road Café
01.2015 - 09.2016
- Open store
- Assist with the making of pastries
- Dial in Espresso machine
- Brew drip coffee
- Serve and wait on tables in AM, run food for tables.
Senior Barista Supervisor
Urbo NYC
06.2014 - 01.2015
- Keep store clean and DOH ready
- Open/close store
- Make espresso drinks
- Handle all ordering such as (milk, coffee, paper goods etc)
- Handle purchasers/meet with them
- Handle cash drawers at end of night
Birdbath manager
The City Bakery
12.2013 - 06.2014
- Keep store clean and DOH ready
- Order food/pastries needed for day
- Updating owner on sales via twitter
- Set up displays
- Make espresso drinks
- Make fresh juices
- Open and close store.
Sales Associate
EATALY
04.2013 - 09.2013
- Engage with customers
- Make and sell fresh pasta
Barista
Rocco’s Bakery
12.2012 - 03.2013
- Prepared high-quality coffee and espresso beverages
- Performed thorough cleaning of store at closing time
- Aided waiters by delivering food and drinks
- Engaged customers in conversation about freshly made pastries
Education
High School Diploma -
Borough of Manhattan Community College
Manhattan, NY12-2011
High School Diploma - General Education
Walton High School
The Bronx, NY06-2010
Skills
Operations management
P&L management
Inventory control
Labor cost controls
Purchasing and planning
Schedule management
Staff training/development
Leadership and team building
Team leadership
Problem resolution
Efficient multi-tasker
Team player
Timeline
General Manager
BrookLAN NYC
06.2021 - 09.2025
Jr. sou chef
The Usual NYC
05.2018 - 02.2020
Kitchen Manager/Head chef
Hutch & Waldo
04.2018 - 07.2018
Barista/Cook/Supervisor
Chefs Club Counter
03.2017 - 03.2018
Barista
Cafe Bari
01.2017 - 03.2017
Barista/Counter staff
Pain D’Avignon
11.2016 - 01.2017
Barista
Indian Road Café
01.2015 - 09.2016
Senior Barista Supervisor
Urbo NYC
06.2014 - 01.2015
Birdbath manager
The City Bakery
12.2013 - 06.2014
Sales Associate
EATALY
04.2013 - 09.2013
Barista
Rocco’s Bakery
12.2012 - 03.2013
High School Diploma -
Borough of Manhattan Community College
High School Diploma - General Education
Walton High School