Xavier Henry
Riverview,FL
Summary
Accomplished result-driven professional with a focus on team leadership and strategic decision-making. Expertise in implementing training programs and optimizing operations ensures high levels of customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Kekes Breakfast Cafe
Brandon, FL
01.2018 - Current
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented staff training programs to enhance team performance and service quality.
- Developed scheduling systems that optimized workforce management and reduced labor costs.
- Analyzed sales trends to inform inventory management and menu adjustments.
- Established protocols for food safety compliance, ensuring adherence to health regulations.
Warehouse Supervisor
Bayonet Electric and Plumbing
Tampa, FL
01.2020 - 01.2021
- Supervised daily warehouse operations to ensure efficient workflow and inventory management.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented process improvements that enhanced productivity and reduced errors.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
Shift Leader
Wawa
Riverview, FL
01.2014 - 01.2018
- Supervised daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Coordinated staff schedules to align with peak business hours, improving customer service responsiveness.
Education
High School Diploma -
Durant High School
Plant CitySkills
- Customer service
- Money handling
- Team leadership
- Strategic decision-making
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Languages
Spanish
Professional Working
Timeline
Warehouse Supervisor
Bayonet Electric and Plumbing
01.2020 - 01.2021
Assistant Manager
Kekes Breakfast Cafe
01.2018 - Current
Shift Leader
Wawa
01.2014 - 01.2018
High School Diploma -
Durant High School