Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Xavier Hocker

Lexington,KY

Summary

A dedicated and versatile professional with over 10 years of experience in customer service, food preparation, shift management, and warehouse operations. Skilled in managing day-to-day operations in fast-paced environments, ensuring smooth workflow, and providing excellent service. Proven ability to lead teams, handle cash management, and maintain high standards of cleanliness and safety. Highly proficient in food service, inventory management, and equipment operation, including forklifts and pallet jacks. Known for exceptional organizational skills, strong work ethic, and the ability to thrive in both leadership and hands-on roles.

Overview

11
11
years of professional experience

Work History

Grill Cook

Morrison Healthcare Food Services
07.2022 - Current
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Assistant Manager

EG America Minit Mart
07.2021 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Warehouse Worker

Lexington building supply
09.2020 - 05.2021
  • Stocked and organized trim and casing materials within the warehouse, ensuring proper placement for easy access and inventory management.
  • Received orders from various companies, including packages from UPS and FedEx.
  • Building trim and casing orders when needed
  • Increased customer satisfaction through timely order fulfillment and effective communication.

Cashier/Customer Service

Family Dollar
06.2020 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Sandwich Artist

Subway in Walmart
09.2019 - 12.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Shift Lead

Tds McDonald's
05.2014 - 03.2019
  • Supervised and coordinated staff to ensure food was prepared according to quality standards and customer specifications.
  • Conducted cash handling, including counting cash drawers and verifying the accuracy of the safe.
  • Maintained a clean and organized work environment, adhering to health and safety regulations.
  • Provided guidance and training to team members to improve performance and customer service.

Education

High school or equivalent - GED

Bluegrass Community and Technical College
Lexington, KY
07.2010

Skills

    Operations & Management:

  • Shift Management
  • Crew Supervision & Training
  • Food Service & Customer Service

    • Food Preparation & Service:

  • Fast Food Service
  • Food Prep & Presentation
  • Quality Control

    • Warehouse & Logistics:

  • Shipping & Receiving
  • Inventory Management
  • Forklift & Pallet Jack Operation
  • Packaging & Order Assembly

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Grill Cook

Morrison Healthcare Food Services
07.2022 - Current

Assistant Manager

EG America Minit Mart
07.2021 - 07.2022

Warehouse Worker

Lexington building supply
09.2020 - 05.2021

Cashier/Customer Service

Family Dollar
06.2020 - 09.2020

Sandwich Artist

Subway in Walmart
09.2019 - 12.2019

Shift Lead

Tds McDonald's
05.2014 - 03.2019

High school or equivalent - GED

Bluegrass Community and Technical College

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Xavier Hocker