Xavier Jones
Winston Salem,NC
Summary
Dedicated professional with strong customer service and money-handling skills. Experienced in team leadership and operational compliance, committed to enhancing customer satisfaction and store efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dollar General
Winston-Salem, NC
07.2022 - Current
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Collaborated with team members to enhance customer service and improve store presentation.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Trained new employees on operational procedures and promoted adherence to safety standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Quality Education Academy
Winston-Salem, NC05.2022
Skills
Customer service
Money handling
Team leadership
Decision-making
Timeline
Assistant Manager
Dollar General
07.2022 - Current
High School Diploma -
Quality Education Academy