Quentasia Williams
Temecula,CA
Summary
An experienced and dedicated Case Manager with 7+ years of experience in providing comprehensive case management services to clients. Possess strong communication and organizational skills, as well as a commitment to providing quality services to clients. Proven track record of successfully helping clients to improve their lives through access to necessary resources and services.
Overview
3
3
years of professional experience
Work History
Case Manager
American Family Housing
Anaheim, CA
08.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Housing Case Manager
Los Angeles Mission
Los Angeles, CA
08.2021 - 08.2023
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
Education
Bachelor Of Arts - Sociology
California State University Northridge
Northridge, CA12.2020
Skills
Emotional Intelligence
Problem Solving
Customer Satisfaction
Office experience
Case Management
Time Management
Records Management
Crisis Intervention
Critical Thinking
Flexibility
Client Advocacy
Timeline
Case Manager
American Family Housing
08.2023 - Current
Housing Case Manager
Los Angeles Mission
08.2021 - 08.2023
Bachelor Of Arts - Sociology
California State University Northridge