Xavier Malone
Fort Worth,TX
Summary
Dedicated Mental Health Technician with over 8 years of mental health experience. Currently delivering compassionate patient support in a HCA Healthcare treatment facility and contributed to many patients' status improvements. Strong communications skills and compassionate nature that brings positive outcomes in challenging environment.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Mental Health Technician
Medical City Green Oaks Hospital
03.2021 - Current
- Performed scheduled patient safety checks and document results to establish patients' observation status.
- Coordinated patient daily group activities.
- Escort patients from unit to meals, activities, visitation or lobby areas to maintain standard of safety and security.
- Developed and maintained positive relationships with patients to create safe and supportive environment.
Intake Specialist
Dallas Behavioral Healthcare
04.2017 - 07.2020
- Documented patient data accurately in databases, facilitating effective care coordination.
- Assisted patients with admission paperwork, ensuring a smooth intake process.
- Monitored patient well-being and safety in lobby areas, providing immediate support when necessary.
- Maintained clinical records and documentation to ensure compliance with agency standards and HIPAA regulations.
Warehouse Packer
DHL Warehouse
01.2017 - 03.2017
- Verified safety and security of customer packaging, ensuring compliance with quality standards.
- Inspected customer orders for faulty or missing products to uphold service excellence.
- Maintain a clean working environment to always ensure safety.
Education
High School -
Desoto High School
DeSoto, TX06.2013
United States Marines Corps
San Diego, CASkills
- Customer Service
- Operation Management
- Charting and clinical documentation
- Therapeutic communication
- Military Experience
- Crisis intervention
- Behavioral management
- Critical Thinking
- Task Delegation
- Guest Relation
- Emotional Intelligence
Certification
- CPI Nonviolent Crisis Intervention Training at Crisis Prevention Institute (January 2025 - January 2026)
- Basic Cardiac Life Support at HCA (May 2025 - May 2027)
Timeline
Mental Health Technician
Medical City Green Oaks Hospital
03.2021 - Current
Intake Specialist
Dallas Behavioral Healthcare
04.2017 - 07.2020
Warehouse Packer
DHL Warehouse
01.2017 - 03.2017
High School -
Desoto High School
United States Marines Corps
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