Results-driven professional experienced in training and team leadership. Skilled in planning, coordination, and decision-making, with a track record of optimizing processes and developing training programs that elevate operational efficiency.
Overview
10
10
years of professional experience
Work History
Trainer
Chewy
Phoenix, AZ
10.2025 - Current
Developed and delivered training programs to enhance employee performance and operational efficiency.
Facilitated onboarding sessions for new hires, ensuring comprehensive understanding of company policies and procedures.
Designed assessment tools to evaluate trainees' knowledge retention and practical skills application.
Collaborated with management to identify training needs and improve existing curricula based on feedback.
Fulfillment Specialist
Chewy
Phoenix, AZ
03.2025 - Current
Managed order fulfillment processes to ensure timely and accurate delivery of products.
Collaborated with cross-functional teams to streamline logistics and improve shipping accuracy.
Optimized inventory management using warehouse management systems to enhance efficiency.
Trained and mentored new team members on operational procedures and safety protocols.
Production Worker
Greif
Phoenix, AZ
06.2024 - 03.2025
Operated machinery to produce quality packaging materials efficiently.
Monitored production process to ensure adherence to safety standards and protocols.
Conducted routine maintenance on equipment to minimize downtime and maintain performance.
Collaborated with team members to streamline workflows and enhance productivity.
Assistant Manager
QuikTrip
Phoenix, AZ
03.2021 - 06.2024
Led team in daily operations, ensuring exceptional customer service and operational efficiency.
Trained and mentored staff on company policies, enhancing team performance and compliance.
Developed scheduling strategies to maximize workforce productivity during peak hours.
Implemented inventory management practices to optimize stock levels and reduce waste.
Clerk
QuikTrip
Phoenix, AZ
03.2018 - 02.2021
Processed customer transactions efficiently using point-of-sale systems.
Maintained inventory accuracy through regular stock checks and data entry.
Ensured compliance with safety protocols while handling merchandise and cash drawers.
Assisted in training new staff on operational procedures and customer service standards.
Busser
Texas Roadhouse
Phoenix, AZ
01.2017 - 03.2018
Assisted servers by delivering food and beverages promptly to optimize service efficiency.
Maintained cleanliness and organization of dining area to enhance guest experience.
Supported kitchen staff by restocking supplies, ensuring smooth operations during peak hours.
Collaborated with team members to set up and break down tables for events and parties.