Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Xavier Parra

Dallas

Summary

Dynamic professional with a proven track record at KMAC Enterprises, excelling in operations coordination and customer complaint resolution. Skilled in team supervision and shift scheduling, I effectively enhanced team efficiency and improved customer satisfaction. Committed to maintaining high standards in inventory management while fostering strong customer relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

KMAC Enterprises
Dallas
11.2024 - Current
  • Assisted in coordinating daily operations and improving team efficiency.
  • Resolved customer inquiries and complaints with effective problem-solving techniques.
  • Organized team meetings to discuss goals, challenges, and progress updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.

Shift Leader

North Texas Bells LLC
Dallas
09.2023 - Current
  • Supervised daily operations and team performance on the production floor.
  • Ensured compliance with safety standards and regulations during shifts.
  • Trained new employees on operational procedures and equipment use.
  • Monitored inventory levels and reported shortages to management promptly.
  • Coordinated shift schedules and delegated tasks to team members.

Team Member

Popeye's Restaurants
Dallas
01.2022 - 08.2023
  • Prepared and assembled food items according to standard recipes.
  • Maintained cleanliness and organization in kitchen and dining areas.
  • Assisted customers with menu selections and provided excellent service.
  • Stocked supplies and ingredients to support daily operations.
  • Handled cash transactions accurately at the register.

Education

High School Diploma -

Hilarion Lopez
Venezuela
08-2016

Skills

  • Operations coordination
  • Shift scheduling
  • Team supervision
  • Customer complaint resolution
  • Inventory management
  • Customer relationship management

Certification

  • ServSafe Certification

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Assistant Manager

KMAC Enterprises
11.2024 - Current

Shift Leader

North Texas Bells LLC
09.2023 - Current

Team Member

Popeye's Restaurants
01.2022 - 08.2023

High School Diploma -

Hilarion Lopez

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