Xavier Ramos
Antioch,IL
Summary
To succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Overview
12
12
years of professional experience
Work History
Fleet Service Clerk
Envoy Airlines
03.2016 - Current
- Responsible for loading and unloading baggage from aircraft as well as transporting items/baggage.
- Familiarized with using powered equipment such as industrial tractors and motor scooters.
- Responsible for pushing out/guiding aircraft for departure and landing.
- Established strong relationships with pilots, fostering open communication channels to address concerns or issues promptly.
Dispatcher/Passenger Service Assistant
Prospect Air Serve
08.2012 - 03.2013
- Directed team members to location of passenger pick-up.
- Obtain a position where my customer service skills can be utilized to enhance customer satisfaction.
- Assisted airline passengers in wheelchairs along with providing assistance to passengers with other disabilities.
- Provided assistance to passengers on their arrival or departure and connecting flights; en route restroom/restaurant stops.
- Catered the aircraft with food
Education
High School Diploma -
Carl Schurz High School
06.2013
Skills
- Baggage Handling
- Communication
- Team Player
- Customer Service
- Time Management
- Reading Comprehension
- Critical Thinking
- Active Listening
- Baggage Management
- Reliability
- Problem-solving aptitude
- Multitasking
- Aircraft refueling
Timeline
Fleet Service Clerk
Envoy Airlines
03.2016 - Current
Dispatcher/Passenger Service Assistant
Prospect Air Serve
08.2012 - 03.2013
High School Diploma -
Carl Schurz High School