Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Ramos

Antioch,IL

Summary

To succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Overview

12
12
years of professional experience

Work History

Fleet Service Clerk

Envoy Airlines
03.2016 - Current
  • Responsible for loading and unloading baggage from aircraft as well as transporting items/baggage.
  • Familiarized with using powered equipment such as industrial tractors and motor scooters.
  • Responsible for pushing out/guiding aircraft for departure and landing.
  • Established strong relationships with pilots, fostering open communication channels to address concerns or issues promptly.

Dispatcher/Passenger Service Assistant

Prospect Air Serve
08.2012 - 03.2013
  • Directed team members to location of passenger pick-up.
  • Obtain a position where my customer service skills can be utilized to enhance customer satisfaction.
  • Assisted airline passengers in wheelchairs along with providing assistance to passengers with other disabilities.
  • Provided assistance to passengers on their arrival or departure and connecting flights; en route restroom/restaurant stops.
  • Catered the aircraft with food

Education

High School Diploma -

Carl Schurz High School
06.2013

Skills

  • Baggage Handling
  • Communication
  • Team Player
  • Customer Service
  • Time Management
  • Reading Comprehension
  • Critical Thinking
  • Active Listening
  • Baggage Management
  • Reliability
  • Problem-solving aptitude
  • Multitasking
  • Aircraft refueling

Timeline

Fleet Service Clerk

Envoy Airlines
03.2016 - Current

Dispatcher/Passenger Service Assistant

Prospect Air Serve
08.2012 - 03.2013

High School Diploma -

Carl Schurz High School
Xavier Ramos