Xavier Reed
Statham,GA
Summary
Fast learner dedicated to mastering work environment and taking on any and all opportunities that arise. Naturally effective leader and problem solver with a history of success in multiple roles. Eager to continue to grow as a person and as an employee
Overview
7
7
years of professional experience
Work History
Store Manager
Batteries Plus
Duluth, United States
10.2016 - Current
- Managed business that exceeded $1,000,000 in sales.
- Rapid upward progress: Hired as Sales associate 10/17/2016, promoted to Assistant Manager 08/01/2017, Promoted to Store Manager 10/25/2021
- As Assistant Manager, took on responsibilities as Commercial Sales Representative and as result, was able to double commercial sales within first year
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
- Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
- Approved regular payroll submissions for employees.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- WISE Certified Device Repair Technician
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- De-soldered and re-soldered connections between parts and motherboard.
- Installed and configured new devices and system components.
- Worked with various professional tools and programs to program keyless entry remotes for foreign and domestic automobiles
- Trained and coached junior and senior employees on procedures for completing various types of repairs and services on Cellphones, Tablets, Cars, Light Trucks, etc
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Swing Manager Trainee
McDonald's
Grafton, WI
08.2015 - 07.2016
- Rapid Upward Progress: Started as Crew Member, was promoted to Swing Manager Trainee within first year
- Fast Paced work environment that serviced on average 500 customers per day
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma -
Two Rivers High School
Two Rivers, WI06.2015
Skills
- Sales Strategies and Consumer Buying Patterns
- Performance Monitoring and Evaluation
- Supply Ordering
- Staff Supervision and Employee Training
- Mathematical Calculation and Reasoning
- Administrative Management
- Time Management
- Multitasking and Organization
- Verbal and Written Communication
- Program Optimization
- Team Development
- Problem Anticipation and Resolution
Timeline
Store Manager
Batteries Plus
10.2016 - Current
Swing Manager Trainee
McDonald's
08.2015 - 07.2016
High School Diploma -
Two Rivers High School
ABOUT ME
-Adventurous person who loves to explore the outdoors on foot and on the water
-Studious learner with an interest in a vast array of subjects such as anatomy, fitness, agriculture, history, biology, etc
-People person with a strong desire to work well with my coworkers as we continue to learn from one another
ABOUT ME
-Adventurous person who loves to explore the outdoors on foot and on the water
-Studious learner with an interest in a vast array of subjects such as anatomy, fitness, agriculture, history, biology, etc
-People person with a strong desire to work well with my coworkers as we continue to learn from one another
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