SABRENIA HENSLEY
Sparrows Point,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Porter
DARCARS
06.2023 - Current
- Greets guests with warmth and professionalism for friendly, helpful service.
- Conducts business in a professional and ethical manner
- Direct customers to their desired destinations when parking or retrieving their vehicles
- Assist with service write-up and tagging of customer vehicles
- Assist with efficient vehicle flow within the dealership as service tickets are generated
- Assist Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
- Provide shuttle service to customers, when requested
- Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
- Maintains cleanliness of service area, keeping floor clean and dry, as necessary
- Responsible for garbage removal
- Cleans driveway and walkways, removing debris, ice, and snow, as necessary
- Complies with DARCARS policies and procedures
- Assist in dealer exchanges
- Other duties as assigned
HVAC Helper
Avalanche HVAC Services LLC
06.2022 - 08.2022
- Improved system efficiency by conducting regular maintenance on HVAC systems.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Ensured customer satisfaction with timely and accurate troubleshooting and repairs of HVAC systems.
- Collaborated with senior technicians to diagnose complex issues and implement effective solutions.
- Streamlined inventory management by organizing tools and equipment for easy access during job assignments.
- Enhanced team productivity by providing support in various tasks such as ductwork fabrication, wiring, and piping insulation.
- Contributed to successful project completion by effectively following instructions from lead technicians or supervisors.
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Followed safety protocols on job sites.
- Followed safety protocols and best practices for installation, maintenance, or repair work.
Education
Associate of Applied Science - Engineering Technology
Community College of Baltimore County
Baltimore05.2026
High School Diploma -
Dundalk High School
Baltimore, MD05.2024
Skills
- Customer Service
- General Labor
- Punctual and Dependable
- Valid Driver's License
- Ensuring Customer Satisfaction
- Clean Driving Record
- Strong Work Ethic
- Time Management
- Reliability and Punctuality
- Initiative and Self-Motivation
Timeline
Porter
DARCARS
06.2023 - Current
HVAC Helper
Avalanche HVAC Services LLC
06.2022 - 08.2022
Associate of Applied Science - Engineering Technology
Community College of Baltimore County
High School Diploma -
Dundalk High School
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