Dynamic property management professional with over 7 years of experience in enhancing tenant satisfaction and retention. Expertise in implementing strategic maintenance programs and mentoring teams to achieve operational excellence and cost savings.
Overview
16
16
years of professional experience
Work History
Senior Property Manager
Greystar
2018.07 - 2026.03
Directed property operations to enhance tenant satisfaction and retention rates.
Implemented strategic maintenance programs, optimizing response times and reducing operational costs.
Collaborated with leasing teams to develop marketing strategies, increasing occupancy rates across multiple properties.
Analyzed property financials, identifying trends to inform budgeting and forecasting processes.
Mentored junior property managers, fostering professional development and knowledge sharing within the team.
Established vendor relationships, negotiating contracts that resulted in improved service delivery and cost savings.
Leasing Assistant
Greystar
2010.09 - 2018.05
Assisted in lease administration and tenant communications to enhance resident satisfaction.
Coordinated property marketing efforts to attract prospective tenants through various channels.
Managed application processing, ensuring compliance with leasing policies and procedures.
Conducted property tours, showcasing amenities to prospective residents and addressing inquiries effectively.
Streamlined document management processes, improving efficiency in lease file organization and accessibility.
Supported the implementation of resident retention programs to foster community engagement and satisfaction.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Phoenix, AZ
2026-10
Skills
Property inspections
Maintenance coordination
Tenant relations
Customer service
Lease management
Staff supervision
Rent collection
Property management experience
Timeline
Senior Property Manager
Greystar
2018.07 - 2026.03
Leasing Assistant
Greystar
2010.09 - 2018.05
Bachelor of Science - Business Administration And Management