Xavier Smith
Denver,CO
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling, notably as a Cashier Supervisor at King Soopers. Proven ability to enhance customer satisfaction through effective complaint resolution and workplace safety practices, while fostering teamwork and mentoring staff to achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Cashier Supervisor
King Soopers
Denver
08.2024 - 02.2025
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Supervisor
HSS Security
Aurora, CO
02.2023 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Hostess Manager
Bar Louie River North
Chicago, IL
02.2018 - 05.2020
- Maintained exceptional customer service under pressure during peak periods.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Mentored hostess team members, fostering professional growth and strong teamwork.
Laundry Attendant
Hotel Chicago
Chicago, IL
03.2015 - 09.2017
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Dietary Aide
Belmont Village Senior Living
Chicago
10.2014 - 12.2016
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma - General Studies
Rich Central
Olympia Fields, IL06.2013
Skills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash register maintenance
- Workplace safety
Timeline
Cashier Supervisor
King Soopers
08.2024 - 02.2025
Supervisor
HSS Security
02.2023 - 06.2024
Hostess Manager
Bar Louie River North
02.2018 - 05.2020
Laundry Attendant
Hotel Chicago
03.2015 - 09.2017
Dietary Aide
Belmont Village Senior Living
10.2014 - 12.2016
High School Diploma - General Studies
Rich Central