Xavier Weber
Lawrence ,MA
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at Ups and Fuegos Latin Fusion. Excelled in training and mentoring teams to enhance productivity and customer satisfaction. Skilled in decision-making, significantly improving operational efficiency. Achievements include implementing workflows that increased team productivity, showcasing a blend of hard and soft skills.
Overview
5
5
years of professional experience
Work History
Supervisor
Ups
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Chef
Fuegos Latin Fusion
07.2020 - 07.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
Education
High School Diploma -
Lawrence High School
Lawrence MaSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
Timeline
Supervisor
Ups
07.2022 - Current
Chef
Fuegos Latin Fusion
07.2020 - 07.2022
High School Diploma -
Lawrence High School
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