Xavier Whitlow
Murfreesboro,TN
Summary
A detail-focused networking professional with substantial hands-on experience in network maintenance and support. With a proven ability to optimize network performance and resolve complex technical issues. I am a valued team member known for adaptability and results-driven approach, integrating technical skills with strong communication abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Technician
State of Tennessee
02.2025 - Current
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Field Technician
Mobile Technologies Inc.
08.2022 - 03.2025
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- configuring and installing routers and switches for business's networks
routers and switches - responding to calls through a
ticketing system for troubleshooting
Information Technology Instructor
More Computing
08.2023 - 02.2024
- Developed customized instructional materials to cater to diverse learning needs, promoting inclusivity within the classroom.
- Promoted digital literacy across the entire school community by collaborating with fellow instructors
- Established effective relationships with students through open communication channels that foster a positive learning environment.
- Promoted a positive learning atmosphere by establishing clear expectations and maintaining open communication between students and faculty members.
Education
Associate of Science - Cyber Security
Nashville State Community College
Nashville, TN05-2025
Bachelor of Science - Cyber Security
Rochester Institute of Technology
Rochester11-2023
Skills
- Network configuration
- Hardware installation
- Network troubleshooting
- Wireless networking
- Java and Python
- Network performance tuning
- Network security
Certification
- CompTIA Security+ - CompTIA.
- Microsoft Office Specialist: Access 2013
Timeline
Network Technician
State of Tennessee
02.2025 - Current
Information Technology Instructor
More Computing
08.2023 - 02.2024
Field Technician
Mobile Technologies Inc.
08.2022 - 03.2025
Associate of Science - Cyber Security
Nashville State Community College
Bachelor of Science - Cyber Security
Rochester Institute of Technology
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