Xavier Woods
Dacula,GA
Summary
Accomplished business leader with a proven track record at Salons by JC and Hi Texture Salons, excelling in customer relations and small business operations. Expert in building relationships and enhancing customer satisfaction, demonstrated through strategic management and effective communication. Achieved significant improvements in service delivery and operational efficiency.
Overview
9
9
years of professional experience
Work History
Owner
Salons by JC
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
Hi Texture Salons
01.2016 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate Of Business Administration - Business Administration
Gwinnett Technical College
Lawrenceville, GASkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner
Salons by JC
02.2022 - Current
Manager
Hi Texture Salons
01.2016 - 02.2020
Associate Of Business Administration - Business Administration
Gwinnett Technical College
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