Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Xavier M. Forbes

Livingston

Summary

Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

AutoZone
07.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Caddy

Baltusrol Golf Club
07.2023 - 09.2023


  • Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
  • Leveraged local knowledge of the course layout to identify shortcuts or alternative routes that expedited travel between holes without compromising safety or enjoyment for players.
  • Served as an ambassador for the golf club by upholding its values, policies, dress code requirements while on duty.
  • Maintained smooth pace of play for golfers on course.
  • Cleaned and maintained balls, clubs, and course amenities.
  • Assisted players in improving game play.
  • Carried two bags of clubs for full 18-hole rounds of golf.

Education

High School Diploma - College Prep

Immaculate Conception
Montclair, NJ
06-2026

Skills

  • Phone etiquette
  • Customer support
  • Problem resolution
  • Team collaboration
  • Guest services
  • Stock replenishment
  • Refunds and exchanges

Interests

  • I like working with my hands and fixing things
  • Documenting and sharing travel experiences
  • I enjoy helping others and giving back to the community
  • Enjoy participating in Weight Training for overall physical and mental well-being
  • Avid, Strong Swimmer
  • Snorkeling
  • Scuba Diving
  • Cooking

Timeline

Customer Service Associate

AutoZone
07.2024 - 10.2024

Caddy

Baltusrol Golf Club
07.2023 - 09.2023

High School Diploma - College Prep

Immaculate Conception

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Xavier M. Forbes