Summary
Overview
Work History
Education
Skills
Timeline
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Xayvian Wheaton

Springhill,FL

Summary

Dynamic customer service professional with proven expertise at Winn Dixie Supermarket, adept at resolving complaints with empathy and professionalism. Recognized for reliability and detail-oriented approach, consistently exceeding service goals and enhancing customer loyalty. Skilled in payment processing and knowledgeable in safety protocols, ensuring a secure and efficient checkout experience.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Winn Dixie Supermarket
04.2021 - Current


  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

High School Diploma -

Central Highschool
Brooksville, FL
05-2025

Welding Certification

Central High School
14075 Ken Austin Parkway
05-2024

Skills

  • Customer service
  • Problem solving/analysis
  • Reliability and trustworthy
  • Respectful and Courteous
  • Detail oriented
  • High level of professionalism
  • Knowledgeable in safety protocols

Timeline

Customer Service Cashier

Winn Dixie Supermarket
04.2021 - Current

High School Diploma -

Central Highschool

Welding Certification

Central High School