Xeinia Cisneros Verde
San Francisco,CA
Summary
To obtain a challenging position that leverages my proven experience and expertise, allowing me to deliver strong results while continuing to expand my skill set. I aim to contribute meaningfully to organizational success while developing new capabilities that can be applied across evolving roles and responsibilities.
Overview
11
11
years of professional experience
Work History
Case Manager
Hamilton Families
03.2023 - Current
- Coordinated comprehensive assessments for clients to identify needs and develop personalized service plans.
- Facilitated access to housing resources, employment services, and mental health support for diverse populations.
- Monitored client progress through regular follow-ups, ensuring adherence to case plans and addressing barriers.
- Collaborated with community organizations to enhance service delivery and improve client outcomes effectively.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Office Assistant
Arriba Junto’s
San Francisco, CA
10.2022 - 05.2023
- Answer telephones, organize and store files, provide information, assist job fairs, handle mail, email and fax, arranged weekly staff meetings, participate in special event activates
Administrative Assistant
San Francisco Recreation & Park
San Francisco, CA
10.2015 - 09.2021
- Answered telephones and gave information to callers, took messages. Created, maintained, and entered information into databases. Provided Services to customers, such as admission sales and any other requested services.
Service Coordinator
Episcopal Community Services
03.2019 - 01.2020
- Checking client’s interior and exterior of the building to maintain safety. Applying all shelter rules and regulations in a fair and equitable manner to all participants. Marinating shelter operation logs according to procedure.
Education
Diploma -
Ida B. Wells High School
San Francisco, CA05-2016
Skills
- Problem-solving
- Bilingual,
- Customer Service
- Microsoft Office,
- Data Entry
- Conflict resolution
- Crisis intervention
- Verbal & Written Communication
INTERNSHIPS
- Mission Girls — 2015 Youth Empowerment program that provides job readiness skills and pre-professional development.
- The Garden Project — 2014 Year-Round program that focuses on environmentally based job training.
- Ross Carlton Lai DDS - 2022 Greet patients, provided patient care, assisted with setup and dental producers, handled tasks of sterilizing and disinfecting instruments, assembling treys
Languages
Spanish
Professional Working
Timeline
Case Manager
Hamilton Families
03.2023 - Current
Office Assistant
Arriba Junto’s
10.2022 - 05.2023
Service Coordinator
Episcopal Community Services
03.2019 - 01.2020
Administrative Assistant
San Francisco Recreation & Park
10.2015 - 09.2021
Diploma -
Ida B. Wells High School