XHAA CLARKE
Baltimore,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Thrive Behavioral Health
03.2023 - 02.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling clients, meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
BRAND VISUAL MERCHANDISER
TARGET
10.2013 - 03.2023
- Delivering an amazing guest experience through setting and maintaining compelling and stylish merchandise brand presentation across style categories
- Leads all Merchandising Brand Team Members throughout the store
- Own Mannequins, Focal/Home Trend areas and assist with other style areas.
Store Manager
Madrag Clothing Store
07.2021 - 05.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
SERVICE MANAGER
CHIPOTLE
03.2019 - 08.2019
- Delivering a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service
- Maintains a clean, organized line with properly functioning line equipment.
SERVER
RUBY TUESDAY
10.2017 - 06.2018
- Provides prompt and friendly food and beverage service to all guest by following the company's way
- Responsible for meeting or exceeding sales performance objectives as determined, communicated, and monitored by management.
Education
High School Diploma -
NORTHWESTERN HIGH SCHOOL
Skills
- MERCHANDISING
- PRODUCT KNOWLEDGE
- TIME MANAGEMENT
- DRIVE SALES
- TEAM PLAYER
- WILLINGNESS TO LEARN
- PROFIENT IN WRITTEN & VERBAL COMMUNICATION
Certification
NSC FIRST AID, CPR, AED,ADMINISTRATIVE ASSISTANT
Timeline
Administrative Assistant
Thrive Behavioral Health
03.2023 - 02.2024
Store Manager
Madrag Clothing Store
07.2021 - 05.2022
SERVICE MANAGER
CHIPOTLE
03.2019 - 08.2019
SERVER
RUBY TUESDAY
10.2017 - 06.2018
BRAND VISUAL MERCHANDISER
TARGET
10.2013 - 03.2023
High School Diploma -
NORTHWESTERN HIGH SCHOOL
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