Xiamara Vasquez
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
Work History
Manager
Subway
San Antonio
01.2025 - 04.2026
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on food safety and customer service standards, enhancing team skills and compliance.
- Managed inventory levels to prevent shortages and reduce waste.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in resolving customer complaints to enhance satisfaction and loyalty.
- Ensured compliance with health regulations during food preparation and service.
- Monitored staff performance, addressing issues promptly to maintain service quality.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Front Desk Receptionist
belle haven country club
Fairfax
03.2022 - 12.2023
- Greeted members and guests with a warm, welcoming demeanor at the club entrance.
- Managed incoming calls, directing inquiries to appropriate departments promptly.
- Coordinated scheduling for club facilities and services to ensure smooth operations.
- Assisted in maintaining an organized front desk area for efficient workflow.
- Processed membership registrations and payments accurately and confidentially.
- Provided information about club events, activities, and amenities to visitors.
- Handled member complaints with professionalism, ensuring timely resolutions when possible.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Cashier
McDonald's
San Antonio
03.2023 - 10.2023
- Maintained cleanliness and organization of work area and dining space.
- Provided friendly customer service to enhance guest experience consistently.
- Handled cash register operations and accurately managed payments.
- Assisted in training new team members on policies and procedures.
- Restocked merchandise and supplies to ensure availability for customers.
- Addressed customer inquiries and resolved issues promptly with professionalism.
casheir
Qdoba
Fairfax
05.2021 - 03.2023
- Assisted customers with menu selections and food customization options.
- Maintained cleanliness and organization of dining and service areas.
- Handled cash, credit, and mobile payments accurately and securely.
- Managed inventory by restocking supplies as needed throughout shifts.
- Resolved customer inquiries and complaints with professionalism and care.
- Followed food safety guidelines to ensure quality of service provided.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Science - Dental Hygiene
San Antonio College
San Antonio, TX08-2027
Skills
- Inventory management
- Health regulations compliance
- Policy implementation
- Schedule preparation
- Team leadership
- Cross-functional team management
- Time management
- Complex Problem-solving
- Verbal and written communication
- Communication
- Team collaboration
- Customer service
Timeline
Manager
Subway
01.2025 - 04.2026
Cashier
McDonald's
03.2023 - 10.2023
Front Desk Receptionist
belle haven country club
03.2022 - 12.2023
casheir
Qdoba
05.2021 - 03.2023
Associate of Science - Dental Hygiene
San Antonio College