Xiangru Cao (Roy)
Santa Clara,CA
Summary
Customer-focused retail and hospitality professional with three years of restaurant experience (two years as a server, Two year as a manager), and two years as a weekly resident club DJ. Strong communication and upselling skills, comfortable explaining audio/DJ gear to customers, and able to support diverse Bay Area clients. Bilingual in English and Mandarin Chinese.
Overview
4
4
years of professional experience
Work History
DJ
Ark Karaoke & lounge
Milpitas, California
06.2024 - Current
- Monitored crowd reactions and adjusted set lists accordingly to keep them engaged.
- Performed remixes of popular songs as requested by clients or patrons.
- Created playlists tailored to the audience's musical preferences.
- Curated playlists to enhance guest experiences during events and karaoke sessions.
- Adapted music selections based on audience preferences and trending songs for the night.
- Promoted themed nights and special events through social media channels to attract patrons.
- Coordinated with lighting technicians to ensure visuals matched the music being played.
- Collaborated with other DJs to create unique mixes that appealed to a variety of tastes.
Restrurant Manager
Spices Garden
Fremont, California
03.2022 - 01.2026
- Supervised daily restaurant operations and staff performance to ensure service excellence.
- Trained new employees on service standards and restaurant policies for consistent quality.
- Developed staff schedules to optimize workflow and meet peak service demands.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Conducted regular inspections of food safety practices and cleanliness standards.
- Implemented cash handling procedures for accurate transactions and financial security.
- Collaborated with chefs on menu changes to reflect seasonal ingredients and trends.
Education
High School Diploma -
American High School
Fremont, CA06-2024
Skills
- Customer service
- Sale support
- Bilingual
- Audio/DJ gear familiarity
- Sound equipment setup
- Music mixing
- Teamwork and collaboration
- Audio equipment operation
Timeline
DJ
Ark Karaoke & lounge
06.2024 - Current
Restrurant Manager
Spices Garden
03.2022 - 01.2026
High School Diploma -
American High School