Xiang Ting Zheng
Brooklyn,NY
Overview
1
1
Certification
11
11
years of professional experience
Work History
Home Health Aide
American Business Institute Corp
03.2026 - Current
- Monitored vital signs and reported changes in client condition to supervising staff.
- Assisted clients with bathing, grooming, dressing, and personal hygiene routines.
- Reminded clients to take prescribed medications and follow daily care schedules.
- Prepared meals, supported nutrition plans, and maintained safe food handling practices.
Cashier at Natural Restaurant
10.2015 - Current
- Provided customer service by greeting and assisting customers, handling transactions
- Maintained a organized station and restocking supplies as needed
- Worked closely with kitchen staff to ensure smooth order flow and service
- Handle customer inquiries and complaints, resolving issues promptly
Clerical Aide/Office Assistant
Kareful and Karefree Training School, Inc
08.2024 - 09.2024
- Answered phone calls, scheduled appointments, and handled email correspondence, ensuring clear communication with clients and staff.
- Assisted students with in-person class registration, maintaining accurate records and helping with paperwork.
- Organized and filed documents, restocked uniforms and books, and kept the office environment tidy and efficient.
- Supported instructors by managing student flow during class and test days, ensuring smooth operations.
Medical Receptionist / Medical Assistant
Centurion Dermatology
03.2024 - 07.2024
- Managed front desk operations, including scheduling patient appointments, handling patient inquiries, processing insurance information, and maintaining accurate patient records.
- Assisted medical staff by performing medical assistant tasks such as preparing patients for examinations, providing translation if needed, taking vital signs, preparing equipment, and documenting medical histories.
- Ensured efficient patient flow and supported smooth daily operations by providing excellent customer service and maintaining a professional, welcoming environment.
- Collaborated with healthcare professionals to provide comprehensive care, contributing to overall patient experiences and improving office efficiency.
Human Resources Intern
Planned Parenthood
06.2023 - 08.2023
- Collected and compiled HR metrics and data from various sources, including HRIS, payroll outputs, employee surveys, exit interviews, employment records, government labor statistics, and competitors practices.
- Analyzed data and statistics to identify trends and patterns, focusing on recruitment, hiring practices, motivation, turnover, and compliance with employment laws.
- Developed short and long-term goals for key performance metrics, contributing to strategic decision making.
- Ensured compliance with labor regulations and implemented data privacy best practices.
Receptionist
Wasabi Steakhouse
10.2022 - 05.2023
- Handled incoming and outgoing telephone calls
- Greeted customers and signed them in, guiding them to their destination
- Worked closely with coworkers to ensure things run smoothly
- Manage the front desk
Peer Coach
08.2021 - 12.2021
- Worked with a professor to assist students in class
- Offered weekly tutoring sessions and collaborated with peers to support students’ learning
- Contributed to class discussions by working closely with R programming for statistics
- Completed a final project in R, applying knowledge gained throughout the semesters and from previous years
Assistant in Clinic
06.2018 - 07.2018
- Guided and assisted patients in the clinic
- Filed patient information in the correct area and worked closely with nurses
- Volunteered to assist physicians with their work
- Managing the front desk as a receptionist
Education
Bachelor of Arts - Psychology | Concentration in Marketing
Stony Brook University
New York, NY05-2024
Bachelor of Science - Nursing
SUNY Downstate Health Sciences University
Brooklyn, NY12-2026
Skills
- Technical: R studio, Excel, Microsoft Office, SPSS, Python and Robotics
- Language: English (Native), Mandarin Chinese(Proficient)
Clinical Rotation
Community Health: Allen Community International Senior Center, NY October - November 2026
Medical Surgical III: SUNY Downstate Medical Center, NY August - November 2026
Pediatrics: Jamaica Hospital Medical Center, NY May - July 2026
Medical Surgical II: NewYork-Presbyterian Brooklyn Methodist Hospital, NY May - July 2026
Maternity: Kings County Hospital Center, NY May - July 2026
Psychiatric: NYC Health + Hospitals/Bellevue, NY February - April 2026
Medical Surgical I: NYC Health + Hospitals/Bellevue, NY February - April 2026
Foundations of Health: Haym Saloman Nursing Home, NY October-December 2025
Certification
- BLS Certification, American Heart Association - Expires August 2027
Timeline
Home Health Aide
American Business Institute Corp
03.2026 - Current
Clerical Aide/Office Assistant
Kareful and Karefree Training School, Inc
08.2024 - 09.2024
Medical Receptionist / Medical Assistant
Centurion Dermatology
03.2024 - 07.2024
Human Resources Intern
Planned Parenthood
06.2023 - 08.2023
Receptionist
Wasabi Steakhouse
10.2022 - 05.2023
Peer Coach
08.2021 - 12.2021
Assistant in Clinic
06.2018 - 07.2018
Cashier at Natural Restaurant
10.2015 - Current
Bachelor of Science - Nursing
SUNY Downstate Health Sciences University
Bachelor of Arts - Psychology | Concentration in Marketing
Stony Brook University