Ximena Flores
Dallas
Summary
Experienced host and server with a strong track record in delivering outstanding customer service and enhancing dining experiences. Demonstrated ability to coordinate team efforts and manage reservations effectively. Adaptable in high-pressure environments, with proven problem-solving skills and attention to detail that improve operational efficiency. Committed to leveraging expertise to elevate service standards and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Xaman Cafe
Dallas
04.2025 - Current
- Managed reservations and seating arrangements to optimize dining flow and guest experience.
- Provided information about menu items and specials to assist guest decision-making.
- Coordinated with kitchen staff to communicate guest needs and special requests efficiently.
- Maintained cleanliness and organization of the host station for smooth operations.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction levels.
Server
La Campina
Dallas
06.2022 - 09.2023
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in setting up and cleaning dining areas before and after service.
- Collaborated with team members to ensure smooth service operations.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Sunset High School
Dallas, TX05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Menu knowledge
- Fast learner
- Task prioritization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Host
Xaman Cafe
04.2025 - Current
Server
La Campina
06.2022 - 09.2023
High School Diploma -
Sunset High School
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