Ximena Gadea
Philadelphia,PA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative Team Leader
Wholesale Dairy Company
10.2023 - Current
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Teacher's Assistant
Little Dino's Daycare
11.2021 - 02.2022
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Assisted lead teachers with lesson plan creation and materials development .
- Supported classroom maintenance and upkeep, organizing books and materials.
Education
CCNN
Nicaragua01.2021
High School Diploma -
La Salle
Managua, Nicaragua 11.2019
Skills
- Negotiation Tactics
- Sales closing
- Product and Service Sales
- Client Service
- Performance Improvement
- Customer Needs Assessment
- Lead Generation
- Staff Training
Interest and Skills
- Communication, Data Processing, Team Player, Leadership.
-International Cuisine, Languages Learning, Hiking, Museums, Theatre.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Representative Team Leader
Wholesale Dairy Company
10.2023 - Current
Teacher's Assistant
Little Dino's Daycare
11.2021 - 02.2022
CCNN
High School Diploma -
La Salle
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