Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Mackins

Gastonia,NC

Summary

Dynamic Sales Representative Team Leader at Concentrix with a proven track record of exceeding sales targets through data-driven decision making and effective team management. Skilled in lead generation and negotiation, I successfully expanded market reach and fostered a positive work environment, enhancing client relations and driving business growth.

Sales professional with robust background in leading sales teams to drive results and exceed targets. Known for strong leadership and focus on team collaboration, ensuring adaptability to changing market conditions. Expertise in sales strategy and team development, combined with reliable and results-oriented approach.

Sales professional with proven track record in driving team performance and achieving sales targets. Skilled in strategic planning, customer relationship management, and training team members. Strong focus on collaboration, adaptability, and delivering measurable results. Known for reliability and ability to thrive in dynamic environments.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.

Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.

Overview

5
5
years of professional experience

Work History

Sales Representative Team Leader

Concentrix
04.2019 - 11.2023
  • Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
  • Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
  • Established a positive work environment through clear communication, encouragement, and recognition of achievements.
  • Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
  • Expanded market reach by identifying untapped segments and developing targeted campaigns to attract new customers.
  • Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
  • Developed new business opportunities by prospecting potential clients and presenting product benefits.

Education

GED -

Gaston College
Dallas, NC
06-2016

Skills

  • Data-driven decision making
  • Sales software proficiency
  • Team management
  • Negotiation expertise
  • Lead generation
  • Negotiation tactics
  • Critical thinking
  • Data entry
  • Active listening
  • Customer service
  • Insurance verification
  • Patient confidentiality
  • Appointment scheduling
  • Call center experience
  • HIPAA compliance
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations

Timeline

Sales Representative Team Leader

Concentrix
04.2019 - 11.2023

GED -

Gaston College
Diamond Mackins