Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Ximena Padilla

New Caney,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Hooters
05.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Administrative Assistant

Town Center Kingwood
05.2020 - 03.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

High School Diploma -

Porter High School
Porter, TX

Associate of Science - Medical Technology

Lone Star College
Houston, TX
08-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Data entry
  • Computer skills
  • Office administration
  • Documentation and recordkeeping
  • Computer proficiency
  • File organization
  • Records management
  • Invoice processing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Hooters
05.2021 - Current

Administrative Assistant

Town Center Kingwood
05.2020 - 03.2021

High School Diploma -

Porter High School

Associate of Science - Medical Technology

Lone Star College

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Ximena Padilla