Ximena Soto
Fort Worth,TX
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Certified Phlebotomist
Oak Street Health
12.2020 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Scheduler
Cook Children's Health Plan System
11.2017 - 02.2018
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Reduced no-show rates by consistently following up with clients prior to their scheduled appointments.
- Increased appointment scheduling efficiency by implementing user-friendly software systems.
Medical Assistant
DHAT
11.2016 - 01.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Verified patient insurance coverage and collected required co-payments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Phlebotomy Certification -
Texas School of Phlebotomy
Fort Worth, TX2020
Medical Assistant - Medical Assisting
Everest College
Fort Worth, TX2016
GED -
Tarrant County College District
Fort Worth, TX2015
Skills
- Patient-focused care
- Medical Terminology
- Patient Scheduling
- Inventory Management
- Phlebotomy
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant/Certified Phlebotomist
Oak Street Health
12.2020 - Current
Scheduler
Cook Children's Health Plan System
11.2017 - 02.2018
Medical Assistant
DHAT
11.2016 - 01.2017
Phlebotomy Certification -
Texas School of Phlebotomy
Medical Assistant - Medical Assisting
Everest College
GED -
Tarrant County College District
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