Summary
Overview
Work History
Education
Skills
Certification
Interests
Travel Sports
Timeline
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Xinran Lyu

Xinran Lyu

Project Management
Malden,MA

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Bank Teller

Beijing Agricultural And Commercial Bank
Beijing, China
07.2021 - 07.2022
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Sold and cross-sold bank products to new and existing customers.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Assistant Manager

Orange Moe Entertainment & Media Co.
Beijing, China
01.2020 - 03.2021
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Arts - International Culture And Communication

Beijing City College
China
09.2017 - 07.2021

Master of Science - Project Management.

Northeastern University
Boston, MA
09.2022 - Current

Skills

    Advanced problem solving

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Certification

LinkedIn标志 Project Management: Preventing Scope Creep

Interests

Travel

Sports

Travel Sports

In life, I love sports and travel. I like to sweat in the gym, get a good mood. Travel is a necessity of my life. I like to feel different customs in different cities.

Timeline

LinkedIn标志 Project Management: Preventing Scope Creep

01-2023

Master of Science - Project Management.

Northeastern University
09.2022 - Current

Bank Teller

Beijing Agricultural And Commercial Bank
07.2021 - 07.2022

Assistant Manager

Orange Moe Entertainment & Media Co.
01.2020 - 03.2021

Bachelor of Arts - International Culture And Communication

Beijing City College
09.2017 - 07.2021
Xinran LyuProject Management