Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Xinyu Zhang

Flushing,NY

Summary

An effective communicator with 2-3 years of customer service and an Highschool Degree, soon to be in college with a Pre medical student. Recently graduated student with desire to work hard, and take on new challenges,. Strong work ethics, adaptability, Teamwork, and Outgoing.

Overview

1
1
year of professional experience

Work History

Sales Associate

AutoZone
Flushing, NY
06.2023 - Current
  • Greeting customers, assisting customers find specific car parts, and providing exceptional customer service.
  • Determining what customers want or needs by simply greeting and asking them if they needed help.
  • Maintained clean store environment, from cleaning floors to picking up trash or any stolen leftover package.
  • Performed cashier duties such as accepting payments, issuing receipts and refunding customers on their items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Reorganizing the Aisles and fixing planograms as given task.
  • Provided accurate information about products, prices and services.

Barista

Quickly NYC
Elmhurst, NY
01.2023 - 05.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Knowledge of preparing chicken and knowledge of how to use the fryer.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Accurately processed customer payments, by tap, card or cash.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

High School Diploma -

John Bowne High School
Flushing, NY
06-2023

Skills

  • Order Processing
  • Customer Needs Assessment
  • Reliable and Punctual
  • Teamwork and Collaboration
  • Excellent Communication Skills
  • Multi-Tasking Strength
  • Stocking and Receiving
  • Money Handling
  • Cash Handling Accuracy
  • Customer Service
  • Self-Checkout Assistance
  • Food Preparation
  • Espresso Machine Operation
  • Opening and Closing Duties
  • Safe Food Handling

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited

Affiliations

  • Interested in creative arts, went to Arts school for years since an elementary child.
  • Loves to take pictures of pretty views and food.

Timeline

Sales Associate

AutoZone
06.2023 - Current

Barista

Quickly NYC
01.2023 - 05.2023

High School Diploma -

John Bowne High School
Xinyu Zhang