Xinyu Zhang
Flushing
Summary
Dynamic professional with a proven track record at The Compass Bar, showcasing exceptional customer service and a strong work ethic. Excelled in high-volume environments, demonstrating hospitality service expertise and efficient cash handling. Collaborated effectively with teams, contributing to seamless operations and positive guest experiences. Committed to continuous improvement and professional growth.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in front desk receptionist.
Overview
2
2
years of professional experience
Work History
Bartender
The Compass Bar
08.2024 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk Receptionist
Locust Valley Library
09.2023 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Chinato
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Medical Laboratory Scientist Intern
Connecticut Mental Health Center
06.2023 - 08.2023
- Participated in continuing education opportunities to stay current with industry trends and best practices.
- Assisted in troubleshooting technical issues with laboratory equipment, minimizing downtime and disruptions to productivity levels.
- Developed strong relationships with other departments within the organization, fostering a sense of teamwork across disciplines.
- Assisted in the training of new interns, sharing knowledge and expertise for their professional growth.
Education
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice
New York, NY06-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Hospitality service expertise
- Team collaboration
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Japanese
Elementary
Timeline
Bartender
The Compass Bar
08.2024 - 11.2024
Server
Chinato
08.2024 - Current
Front Desk Receptionist
Locust Valley Library
09.2023 - 08.2024
Medical Laboratory Scientist Intern
Connecticut Mental Health Center
06.2023 - 08.2023
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice
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