Summary
Overview
Work History
Skills
Languages
Certification
References
Timeline
Generic

Xiomara Fortuna

Derwood,MD

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

HITT Contracting
Falls Church, Virginia
10.2023 - Current
  • Provided administrative support to the Facilities Manager, including filing documents and preparing reports.

Administrator

HITT Contracting
Falls Church, Virginia
03.2022 - 10.2023
  • Assisted in the development of new administrative systems, procedures, and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained filing system for important documents such as contracts and invoices.
  • Provided general administrative support to staff members.
  • Organized special events such as company parties or trips for employees.
  • Supported departmental activities by providing clerical assistance as needed.
  • I have responded quickly to customer complaints in a professional manner.
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.

Head Waiter

Occasions Caterers
Washington, DC
08.2019 - 10.2023
  • Greeted customers and escorted them to their assigned tables.
  • Ensured the area was adequately set up with clean linens, silverware, and glassware.
  • Provided assistance in professionally resolving customer complaints.
  • The face of every event, ensuring all guests are served with a smile.
  • Provided exceptional service to a high volume of guests.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Skills

  • Management Support
  • Client Engagement
  • Customer Service
  • Event Coordination
  • Attention to Detail
  • Courteous and Professional
  • Order Fulfillment
  • Relationship Building
  • Time Management
  • New Hire PPE shipment processing
  • Process Improvement
  • Shipment Processing
  • MS Office
  • Flexible Schedule
  • Decision-Making

Languages

English
Professional
Spanish
Professional

Certification

  • Health Coach Certification - Institute for Integrative Nutrition (IIN).
  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.

References

References available upon request.

Timeline

Associate

HITT Contracting
10.2023 - Current

Administrator

HITT Contracting
03.2022 - 10.2023

Head Waiter

Occasions Caterers
08.2019 - 10.2023
  • Health Coach Certification - Institute for Integrative Nutrition (IIN).
  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.

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Xiomara Fortuna