Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Animal Care Specialist
Petco
Orlando, Florida
05.2024 - Current
Recorded detailed information about each animal's diet, activities, and medical history in an organized database.
Cleaned and maintained animal enclosures on a daily basis.
Maintained records of all animal treatments, such as vaccines and surgeries.
Marketing Assistant
H&K Painting Group INC.
Hialeah, Florida
05.2023 - 04.2024
Participated in brainstorming sessions to generate new ideas for campaigns or initiatives.
Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
Manager
Haagen Dazs
Coral Gables, Florida
12.2021 - 12.2022
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Receptionist
Universal Imaging and Radiology
Miami Lakes, Florida
06.2021 - 12.2021
Maintained an organized filing system of confidential client information in accordance with company policy.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.