VERSATILE SENIOR CLERK WELL-VERSED IN EFFECTIVE RECORDKEEPING, DOCUMENT MANAGEMENT AND ADMINISTRATIVE SUPPORT. ADVANCED COMPUTER SKILLS AND LEARNS NEW APPLICATIONS QUICKLY.
Overview
9
9
years of professional experience
Work History
Senior Clerk
Montefiore Medical Group
The Bronx, NY
11.2023 - Current
Resolved customer complaints and escalated issues to uphold satisfaction standards.
Ensured compliance with established policies, procedures, and regulations.
Managed incoming calls by relaying messages to appropriate departments.
Scheduled appointments for clients, customers, and visitors in an efficient manner.
Utilized Epic software for effective scheduling and coordination.
Sales Associate
Staples
Bronx, USA
10.2021 - 05.2022
Operated cash register, collected payments, and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Sales Associate
Home Depot
King of Prussia, USA
05.2021 - 06.2021
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Deli Associate
Giant
King of Prussia, USA
09.2020 - 05.2021
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Cashier
CVS Health
Queens, USA
06.2020 - 08.2020
Assisted with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Assisted customers with account updates, new service additions and promotional offers.
Sales Associate
XiomaraSuperdry
King of Prussia, USA
09.2019 - 12.2019
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Sales Associate
Hot Topic
The Bronx, USA
09.2017 - 11.2017
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Mural Artist
Groundswell
Brooklyn, USA
07.2016 - 08.2017
Collaborated with creative design team to complete projects on tight deadlines.
Incorporated fine oils and acrylics to create custom paintings and murals.
Assistant Administrator at Montefiore Medical Center - Montefiore Medical GroupAssistant Administrator at Montefiore Medical Center - Montefiore Medical Group
Senior Clerk/Referrals Coordinator at Montefiore Medical Center - Montefiore Medical GroupSenior Clerk/Referrals Coordinator at Montefiore Medical Center - Montefiore Medical Group
Orthopedic Surgery Physician Assistant at Montefiore Medical Center - Montefiore Medical GroupOrthopedic Surgery Physician Assistant at Montefiore Medical Center - Montefiore Medical Group
Operations Supervisor at Montefiore Medical Center - Montefiore Medical GroupOperations Supervisor at Montefiore Medical Center - Montefiore Medical Group