Xiomara Tacsa
Harrison,NJ
Summary
High-energy restaurant worker, skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations. A customer-focused candidate is eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Host
Applebee's Neighborhood Grill & Bar
01.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Sales Associate
Old Navy
04.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds by store policy.
Education
Associate of Science - Biology
Montclair State University
Montclair, NJ12.2027
High School Diploma -
Harrison High School
Harrison, NJ06.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
Languages
Spanish
Native or Bilingual
Timeline
Host
Applebee's Neighborhood Grill & Bar
01.2024 - Current
Sales Associate
Old Navy
04.2022 - 10.2023
Associate of Science - Biology
Montclair State University
High School Diploma -
Harrison High School
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