Xiomarah Yara
Las Vegas,US
Summary
Experienced pharmacy technician and administrative professional with over 12 years in diverse environments including healthcare, aviation, and correctional facilities. Demonstrates effective communication, problem-solving, and attention to detail, ensuring compliance with policies and enhancing safety protocols. Skilled in resolving clinical claims, managing medication orders, and improving program efficiencies, with a proven track record in maintaining high standards of service and operational excellence.
Overview
13
13
years of professional experience
Work History
Flight Attendant
Frontier Airlines
09.2021 - Current
- Educate passengers on safety procedures, ensuring high compliance for secure flights
- Respond swiftly to emergencies, providing critical assistance and maintaining passenger calm
- Adhere to FAA regulations, ensuring all policies are followed for safe flight operations
- Monitor cabin conditions, addressing issues promptly to maintain a secure environment
- Compile incident reports, contributing to improved safety protocols and procedures.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Pharmacy Technician/ Office Assistant
Holyoke Medical Center
11.2020 - 09.2021
- Interpreted and entered prescriptions, ensuring compliance with pharmacy laws and accurate medication delivery
- Resolved insurance issues, enhancing patient satisfaction and reducing claim denials
- Handled inbound inquiries, providing timely support to hospital personnel and improving response times
- Communicated with patients to increase medication awareness and adherence, leading to better health outcomes
- Streamlined patient registration and appointment scheduling, substantially reducing wait times and boosting department efficiency.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Medical Support Assistant/ Pharmacy Technician
Hampden County Sheriff Department
07.2011 - 10.2020
- Optimized pulmonology department efficiency by improving patient registration and appointment scheduling, leading to substantial wait time reductions
- Managed complex pharmacy tasks, including hazardous medication handling, ensuring precise and safe medication delivery to patients
- Ordered and managed inmate medication, resolving discrepancies and insurance issues, ensuring timely delivery
- Supervised evening shift staff, delegated tasks, created schedules, optimized workflow, improved efficiency
- Administered medication per doctors' orders, documented on Health Trax, reported concerns to nurses and doctors.
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
Education
Pharmacy Technician -
Springfield Technical Community College
Associates Business Administration -
Asnuntuck Community College
Bachelor Business Administration -
Southern New Hampshire University
Skills
- Time Management
- Policies & Protocols
- HIPAA
- Microsoft Office
- Safety Protocols
- Problem-solving abilities
- Professionalism
- Safety Procedures
- Time management abilities
- Administrative tasks
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
Frontier Airlines
09.2021 - Current
Pharmacy Technician/ Office Assistant
Holyoke Medical Center
11.2020 - 09.2021
Medical Support Assistant/ Pharmacy Technician
Hampden County Sheriff Department
07.2011 - 10.2020
Pharmacy Technician -
Springfield Technical Community College
Associates Business Administration -
Asnuntuck Community College
Bachelor Business Administration -
Southern New Hampshire University
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