Xita Mizzell
Dallas,TX
Summary
Proven leader and dedicated professional with extensive experience in high-volume dining and exceptional customer service, notably at Hooters. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction and operational efficiency. Demonstrates a strong work ethic and team leadership, driving results without compromising service quality.
Overview
9
9
years of professional experience
Work History
Server
Taco Darlin
Wichita Falls, TX
03.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Greet and thank guests as well as provide menu item knowledge and rotating weekly specials.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Manager, Bartender, Server
Hooters
Wichita Falls, TX
07.2018 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sales Associate
Dillards Department Store
Wichita Falls, TX
08.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Ensuring to provide customers with a professional experience proving product knowledge and suggestive selling to cater to guests needs.
Sales Associate
JCPenney
Wichita Falls, TX
07.2015 - 03.2017
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Education
International Baccalaureate HS Diploma -
Hirschi High School
Wichita Falls, TX06.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Team Leadership
Timeline
Server
Taco Darlin
03.2024 - 09.2024
Assistant Manager, Bartender, Server
Hooters
07.2018 - 06.2024
Sales Associate
Dillards Department Store
08.2017 - 07.2018
Sales Associate
JCPenney
07.2015 - 03.2017
International Baccalaureate HS Diploma -
Hirschi High School