Xitlali Rodriguez
Flagstaff,AZ
Summary
Dynamic and organized professional with extensive customer service experience at Flagstaff Dentistry 4 Kids. Proven ability in data entry and telephone skills, ensuring efficient appointment scheduling and client communication. Recognized for maintaining a welcoming environment and enhancing customer satisfaction through effective problem-solving and time management.
Overview
7
7
years of professional experience
Work History
Receptionist
Flagstaff Dentistry 4 Kids
12.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Scheduled appointments and follow-ups.
- Acquired necessary records and documents for patient charts by communicating via telephone or in person.
- Received payments from patients for service.
Cashier
Old World Style Almonds
Flagstaff, AZ
09.2022 - 12.2022
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Helped customers by answering their questions and completing their requests.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Cashier/Sales Associate
Marshalls
Flagstaff, AZ
02.2017 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Prepared merchandise for sales floor by pricing or tagging.
- Bagged merchandise with care and efficiency to minimize damage.
- Educated customers about promotions to increase sales.
Education
Coconino High School
Flagstaff, AZ05.2017
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer service
- Cash register operations
Languages
Spanish
Full Professional
Timeline
Receptionist
Flagstaff Dentistry 4 Kids
12.2023 - 05.2024
Cashier
Old World Style Almonds
09.2022 - 12.2022
Cashier/Sales Associate
Marshalls
02.2017 - 06.2017
Coconino High School