Xochitl Rodriguez
Donna,TX
Summary
Dedicated professional with strong customer service skills and experience in financial reporting and office administration. Recognized for providing exceptional support and efficient data management.
Overview
2
2
years of professional experience
Work History
Associate
Economy Finance
MCALLEN , TX
03.2025 - Current
- Assisted in preparing financial reports using Excel and internal software.
- Coordinated with team members to gather necessary financial data and documentation.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Updated and maintained databases with current information.
- Provided customer service support for inquiries, complaints, and returns.
- Handled incoming calls from customers regarding orders or other inquiries.
CELL TECH
AT&T
DONNA, TX
12.2024 - 02.2025
- Operated and maintained cell equipment for optimal performance and efficiency.
- Assisted customers in selecting the right cell phone and accessories.
- Demonstrated product features and benefits to potential buyers.
- Collaborated with team members to meet sales goals and objectives.
- Organized merchandise displays to enhance customer engagement.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Followed up with customers after purchase to ensure satisfaction with product and service received.
Administrative Assistant
HEAVELY STALLIONS
DONNA , TX
05.2023 - 08.2024
- Coordinated office activities and meetings to enhance team collaboration.
- Organized and maintained filing systems for easy document retrieval.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Facilitated communication between providers and insurance representatives.
- Assisted in resolving provider inquiries and complaints effectively.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
Education
DIPLOMA - ESTHETICIAN
UCAS University of Cosmetology Arts & Sciences
MCALLEN 05-2025
High School Diploma -
DONNA NORTH HIGH SCHOOL
Donna, TX06-2021
Skills
- Customer service
- Microsoft Excel
- Team collaboration
- Financial reporting
- Office administration
- Equipment maintenance
- Visual merchandising
- Client communication
- Appointment scheduling
- Sales support
- Spa retail sales
- Facial massage techniques
- Eyebrow shaping and tinting
Languages
English
Professional
Spanish
Professional
Timeline
Associate
Economy Finance
03.2025 - Current
CELL TECH
AT&T
12.2024 - 02.2025
Administrative Assistant
HEAVELY STALLIONS
05.2023 - 08.2024
DIPLOMA - ESTHETICIAN
UCAS University of Cosmetology Arts & Sciences
High School Diploma -
DONNA NORTH HIGH SCHOOL